Services and support

Our capabilities in system design, engineering, system integration, implementation, project management, training, and 24/7 support services enable us to deliver customised solutions to meet various requirements and standards set by the customers.

Free Consultation

Calibration service

Send us your instrument for calibration, and benefit from these advantages:

As-found and as-left performance results
Calibration adjustments
Full performance verifications
Critical upgrades and application of design engineering changes
Connector replacements (if necessary)
Preventive maintenance
Request Calibration

Priority services

Limit the downtime of your crew and benefit from our five-day priority calibration services. Certain restrictions apply.


Calibration: Up to 5 days* 
Repair: Up to 10 days*

Calibration & Repair: 
Up to 15 days* | Fast Track: 24 hours**

*Turnaround time clock starts on receipt of goods
**Conditions apply

purple-line wrapping around an OTDR
VividOptics training session


We will provide customized fibre-optics/copper training as per the customer requirements.

Field-experienced Instructors:
We provide training from field-experienced technicians and engineers who have seen it all and done it all. They’ve experienced the pitfalls and can teach you how to avoid them.

Request training